Etisalat announced its new ‘Smart Mobi-Shop’ initiative to serve customers on the move across the city. Starting in the Emirate of Dubai, Etisalat’s Smart Mobi-Shop, a fleet of mobile customer service vans, will bring Etisalat’s services to the city’s residents at convenient locations all week long.
The Smart Mobi-Shop gives customers access to a wide portfolio of Etisalat’s services, products and promotions including mobile services and eLife home services. Customers can also renew their subscriptions at the Smart Mobi-Shops, which will be stationed at different locations across the city. The new Smart Mobi-Shops are staffed with trained agents and equipped with advanced systems to efficiently interact with customers and conduct on-spot transactions.
The initial phase will see several Etisalat Smart Mobi-Shops offer services across the city during flexible hours throughout the week. Gradually, more vans will be added to the fleet across all Emirates.