Job: Digital User Experience Manager

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Title Digital User Experience Manager
Location Dubai
Job Information

Our digital team is growing at an amazing pace. It’s an exciting time where big ideas are driving us forward. We want you to join our digital specialists in Dubai and help us shape the future of one of the biggest and most innovative brands in the world.

Share your digital inspiration and develop your skills with our award-winning airline and the entire Emirates family, including Emirates SkyCargo, Emirates Holidays, dnata and more.

Job Role

In this role you will be responsible for overseeing the development of a new online web products, from its inception and design to its launch, working on mobile, web and responsive site development with external agencies, internal developers and designers. We need someone that can interact with non-technical stakeholders, has a strong understanding of user experience and eye for design, plus the ability to work with a technical team to bring it all into production.

You Will:
Work with internal stakeholders to define requirements
Work closely with our global digital agencies to manage the user experience and design process
Manage the development of web products with our in-house technical team
Partner with our in-house analytics team to monitor performance and areas for improvement
Oversee the content creation and population
Assist in bringing new ideas to the department and drive innovation

It’s an exciting time for Emirates in digital, and we need your ideas, knowledge and inspiration to help drive our web and mobile expansion.

Qualifications & Experience
Honours Degree in an IT, Business, E-Commerce, Digital or related field.
8 years’ experience as a Digital Manager with expertise in User Experience and web content management is required.
Experience managing teams of Digital UX and content specialists is required.
Understanding of UI and UX design is essential.
Expertise in production of quality Online development, understanding of different programming languages and how they affect web build as well as the user experience, experience of content management systems and campaign tools is essential.
Management of end to end digital development projects.

Experience in these areas is a distinct advantage:
Experience in using statistics and insights to aid strategic decisions
Reporting on mobile/web trends and customer behaviour
Working with content management systems (CMS)
Agile software development
Salary and Benefits

Tomorrow you could be living in dynamic Dubai and earning a tax-free salary with global benefits. Starting with two aircraft and a handful of enthusiastic people, we have grown at a phenomenal rate. We are now one of the fastest growing airlines in the world, flying to over 125 destinations across 6 continents. We are looking for people to join our global family of over 54,000 people from 160 nationalities across a diverse range of disciplines. If you are a high performer, seeking unparalleled career opportunities, join the Emirates team and help us create the future of travel.

We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund and it has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1=Dh3.66. Besides generous travel benefits normally associated with an airline, this managerial role also has excellent leave and health care packages, accommodation, power and water paid for, along with transport benefits, life insurance and other employee benefits making the role attractive to high performers. By viewing the ‘Dubai Lifestyle’ section in the careers website you can also consider the many benefits of Dubai as a location to live and work in.

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Company Emirates
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