Job: Social Media Specialist

Job Responsibilities

• Manage ATM’s social media presence on agreed upon channels (example; Facebook, YouTube, Twitter, Instagram, and Foursquare)
• Liaise on a daily basis with content sources as well as designers, photographers, and videographers as necessary providing content elements
• Work closely with Digital Marketing Manager to develop social media campaigns and drive them forward from inception to execution , refining, and optimising where necessary
• Source and edit images and videos to be included as part of social media page
• Work closely with Digital Marketing Manager with close collaboration with involved ATG stakeholders to define crisis management protocol for social channels. Ensure the framework is followed when necessary.
• Work closely with Sales and After Sales teams to define response flows for customer queries through social channels
• Engage with existing and potential customers through social communications
• Run and manage the support of third party agencies social media campaigns and all social media activities
• Liaise as necessary with translators to ensure content in translated effectively

Person Specifications

• Graduate Degree in the field of Computer Science or Digital Media
• Proficiency in English and Arabic languages
• Minimum two to four years of experience
• Relevant work experience with social media
• Strong leadership skills
• Strong organizational skills
• Excellent communication and negotiation skills
• Strong written and oral skills
• Strong at social perceptiveness
• Strong analytical skills
• Proficiency in Microsoft Office
• Experience in managing social media pages

Click here to apply