The United Arab Emirates Federal Authority for Government Human Resources (FAHR) announced today it is transforming its e-Government services by teaming with IBM (NYSE: IBM) to deliver more personalized mobile capabilities that improve employee engagement and streamline access to key resources.
The IBM MobileFirst Platform provides FAHR with a secure and reliable solution to enable the UAE’s Federal Government employees to access sensitive data and conduct transactions on any mobile device. The first app (called FAHR) built on the platform allows employees of ministries and federal bodies to apply for, cancel or track vacation days; browse and update personal data; check on monthly salary details; produce certificates; and access medical insurance information.
The FAHR app was accessed by one million unique users within the first three months. Additionally, 18 percent of the self-service transactions through the Human Resources Management Information System, “BAYANATI, “have been executed using the Authority’s Smart App, a number that is expected to continue to climb.